Privacy Policy
Effective January 1, 2026
Excel Newton Concrete, concretenewton.com, quotes@concretenewton.com
Who we are and what this policy covers
Excel Newton Concrete is a concrete contractor in Newton, MA, and this policy explains what information we collect when you use our website, call us or ask for an estimate, what we do with it and the choices you have.
It applies to this website, starting from our home page, and to the contact you have with us through it. If you want to know more about the business itself, our About page covers who we are and the work we do.
Information you give us
When you fill out our estimate form, call (617) 644-7325 or email us, you usually give us your name, phone number, email address, the address of the job and a description of the work, such as a driveway, patio or slab you want replaced. You may also send photos of the area.
Our contact form is run by an outside form service, so what you type into it is collected by that service and passed to us. We only ask for what we need to reply, set up an estimate and do the job.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how long you stay and the site that sent you here. This comes from analytics tools and is used in summary form, so we can see which pages people find useful.
Our site and the tools on it may use cookies, which are small files stored by your browser that help a site remember your visit and count traffic. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to answer your questions, schedule and give estimates, plan and do the work, send invoices and follow up after the job is done.
We use website data to keep the site running, fix problems and improve how it works. We don't sell your personal information, and we don't use it to send you marketing from other companies.
When we share information
We share information only when it's needed to run the business or the job. That includes the services that host our website, run our contact form, provide analytics and handle email and phone, along with suppliers or crew members who need a job address to deliver materials or show up for the pour.
We may also share information if the law requires it, to protect our rights or safety, or if the business is ever sold or transferred.
How long we keep it
We keep your contact details and job records as long as we need them to finish the work, stand behind it and keep the business and tax records we're required to keep. If an estimate doesn't turn into a job, we keep those details only as long as they're useful for following up, then delete them.
Analytics data is kept by the analytics service under its own settings and is used by us in summary form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it, unless we need to keep it for a legal or business record. You can also ask us to stop contacting you at any time.
Depending on where you live, state law may give you more rights over your information, and we'll honor any request that applies to you. To make a request, reach us through the Contact page, and we may ask you to confirm who you are before we act on it.
Security and children's privacy
We take reasonable steps to protect the information you give us, but no website, email or online service is completely secure, so please don't send payment card numbers or other sensitive details through the form or email.
Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question or concern about your information, call Excel Newton Concrete at (617) 644-7325 or send a message through our Contact page. We respond within 1 business day and will work with you to sort it out.